We are here for you as you embark on the wonderful journey of raising a puppy for Guide Dogs of America | Tender Loving Canines — from day one all the way to turn-in day.
We are here for you from the very first day you take your puppy home, to the emotional turn-in day. Puppy Kindergarten and additional training sessions are foundational to setting the puppy up for success.
Leaders and fellow puppy raisers are ready to support you in your area. Click any area to learn more.
From the time your puppy comes home until s/he returns to GDA | TLC for formal training.
Your puppy comes home at about 8 weeks old. These first few weeks are a blur of cuteness amid middle-of-the-night jaunts to "get busy" — take lots of photos, they grow so quickly!
Every week you'll meet with your area leader or a CD trainer to work through a carefully-crafted curriculum leading you & your puppy through basic obedience step by step.
4–6 weeks after Puppy K, meet with your CD trainer to evaluate progress and get specialized goals for your puppy's specific needs.
Practice Puppy K skills "on the road," carefully expanding your puppy's world with new environments and people over several months.
Enroll your puppy in an outside obedience class to hone skills around unfamiliar dogs.
From 6 months old, puppies can board at GDA's Sylmar facility. Begin with a day stay or 1–2 overnights before extended visits.
Around nine months, your CD team member will do one-on-one evaluations and you will receive a detailed progress report.
At around one year, meet with your CD team member nearby to observe progress and assist with real-time problem solving.
Your area may offer more advanced skills training — we highly recommend taking advantage when available.
At 16–18 months, you and your puppy are invited back to campus to celebrate the start of guide or service dog training. If they graduate, you'll meet their new partner.
Official communications from the GDA | TLC Puppy Programs team. Check here for the latest news, reminders, and policy updates.
We want to inform you of potential Upper Respiratory Infection (URI) exposures within our program. As we continue to monitor and track possible cases, we ask for your cooperation in helping us mitigate the spread.
As we continue to monitor and track possible cases, we ask for your cooperation in helping us mitigate the spread.
Open house precautionary guidelines remain in effect. If you plan to attend an open house, please continue to adhere to all established guidelines.
🏥 Veterinary Dept: VetDept@guidedogsofamerica.com | (818) 833-6470
🏨 Boarding: Boarding@guidedogsofamerica.org | (818) 833-6449
🐾 Breeding Dept: BreedingDepartment@guidedogsofamerica.org | (818) 833-6460
Kassandra Silcott — Lead Veterinary Assistant
krsilcott@guidedogsofamerica.org · (818) 833-6470 · Monday–Friday 8:00 AM–4:30 PM
As we prepare for the GDA | TLC Open House on June 6th, we want to ensure all dogs attending arrive to a safe, healthy, and hero-worthy environment.
Questions? Contact puppydept@guidedogsofamerica.org or call (818) 362-5834.
Your complete guide to raising a GDA | Tender Loving Canines service puppy. Download below or ask our AI assistant.
The Puppy Raiser Manual is your primary reference for everything related to raising a GDA | Tender Loving Canines service puppy — training guidelines, protocols, health care, and program expectations.
AI-powered · Always verify with your CD team
Complete Puppy Kindergarten curriculum — tap any class to expand topics and step-by-step instructions.
Resources made available when you pick up your puppy to go home.
Practice paw pad and ground tether exercises 1–3 times daily. Slowly move the paw pad away from the wall as the puppy progresses. Ground tether distractions can be specific to your puppy. Puppies should not be run through all activities in one session — multiple SHORT sessions are most successful.
Practice the paw pad in short sessions, 2–3 times daily. Gradually increase distance of the stand and stay. Practice ground tethering with increased distractions using a variety of objects. Multiple SHORT sessions are most successful.
Same setup and positioning as Class 1 ground tether. Area Leader or assistant places a variety of enticing distractions (people, food, sticks, leaves, balls) on the floor outside puppy's reach. As distraction level increases, maintain the mark-and-reward system for loose leash. Progress to higher-value distractions only when puppy consistently demonstrates a loose leash.
Continue the full body handling routine from Class 1. Consistent repetition across sessions builds the puppy's comfort with all types of physical touch. See Class 1 for full procedure.
Work on paw pad impulse control, changing the distraction after many successes with food. Practice foundational sit, ground tether, stand/stay on paw pad and body handling. Multiple SHORT sessions. Next class: bring a nonskid surface such as a yoga mat, bath mat, or towel.
If puppy comes off the paw pad to get distraction, WAIT for puppy to choose to step back on. If too distracted, pick puppy up and reset behind the pad. If puppy continues to come off, return to previous session and work on standing duration.
Continue the full body handling routine from Class 1. Consistent repetition builds comfort with all types of physical touch. See Class 1 for full procedure.
Practice, Practice, Practice!
Continue the full body handling routine from Class 1. See Class 1 for full procedure.
Work on the paw pad outside of home, such as in your driveway or on the sidewalk. Start with low distraction and slowly increase as the puppy succeeds. Windy days and areas with lots of people and dogs are huge distractions! Keep sessions short and successful. Work on hand tethering in motion in and outside of your home.
Next Class Note: Class 6 takes place at an outdoor location with real-life distractions (park or similar). Everything from the past 5 weeks has been building a solid foundation. Bring the paw pad and lots of high-value treats (e.g., Zukes) as well as low-value treats (regular kibble).
Now that all three positions have been introduced, the focus is on smooth, reliable transitions between them while the puppy's front feet remain on the pad. Continue to use lures initially, then phase them out as the puppy becomes fluent. Build duration in each position before moving to the next.
This exercise reinforces that the paw pad means "be calm and focused here." The puppy should remain on the pad regardless of what is happening around them, with no command needed — just the presence of the pad signals the expected behavior.
By this stage, the puppy has been practicing staying on the paw pad while the handler moves. Now the verbal cue "Stay" is formally introduced: say the cue while stepping away, return before the puppy moves, and mark and reward. Build distance and duration gradually over multiple sessions. Combine with the hand signal (flat palm toward puppy) for a complete cue package.
The verbal cues are introduced now that the puppy has a strong history of responding to hand signals. Say the verbal cue just before giving the familiar hand signal. Over time, the hand signal can be faded so the puppy responds to the word alone.
Build on the stationary hand tethering from Class 4. Now the handler begins to walk slowly while maintaining the tether. The puppy should learn to match the handler's pace without pulling. Start with simple forward movement, then add direction changes. Mark and reward loose leash throughout.
These training topics expand your puppy's skills after Puppy K. Start only when directed by your Area Leader or at a Skills class.
Weekly in-person training sessions across Southern California. Last updated: April 16, 2026.
Official GDA | TLC verbal cues and hand signals. Last updated: January 14, 2026.
Tells the dog to sit between the handler's legs facing the same direction. Hand signal is a half-circle motion from knee to knee. For long stationary periods, follow with "down."
Dog comes from wherever they are to be within easy reach, facing the handler. Straight orientation to the handler is desired. Toe-to-toe contact when standing.
Pup lies belly to ground, elbows on floor. Hind legs may be tucked, spread, or to the side. Lying on back or rolling around are not desired responses.
Tells the dog to drop whatever he has in his mouth.
Tells the pup to urinate and/or defecate in the designated area while on leash.
Tells the pup to put his head through the vest.
Tells the pup to go to a designated target place. Can be used when near the target or from a distance.
Dog returns to handler's left side, shoulders aligned with the handler's left leg, facing the same direction from nose to tail.
All four paws leave the ground and get onto another surface — e.g. grooming table, short wall, vehicle footwell.
Tells the dog to go to and get into her crate. May be used from near the crate, from a distance, or from other rooms.
Clear, upbeat tone before you start moving. Gives the dog time to process — signals that you and your dog are about to start moving together.
Our marker word — precisely marks a specific desired behavior. Always follow a mark with a reward.
The release word — tells the dog he is done and free to move. Always end a specific request with a formal release, spoken with a clear happy tone.
Pup places rump on the ground; front paws are also on the ground.
Pup stands with all four paws on the ground and remains still without moving.
The pup remains in a specific position in a specific place while the handler moves away. Handler may return to the dog or call the dog from the stay.
Informal "stay" for brief holds — before exiting the kennel or car, waiting for a food bowl, or going through a doorway. Released with "OK" or "Let's Go."
Calling your pup's name means you want their attention. Be specific — "Bradley!" is not the same as "Bradley, sit!" Use the name to prepare for action: "Bradley, let's go!"
No cues match your search.
Printable reference materials for GDA | TLC puppy raisers.
Scoring guide for assessing your puppy's healthy weight throughout development.
⬇ Download PDFRequired if you'd like your puppy seen by the GDA Vet Department during a kennel stay.
⬇ Download PDFFor approved outside veterinary expenses. Pre-approval required before seeking reimbursement.
⬇ Download PDFThe complete program guide (Sep 26, 2025).
10:00 am – 7:00 pm
7 days a week
Closed on holidays. Reservations required.
Meet the GDA | TLC team supporting puppy raisers every step of the way.
Your CD team are your primary contacts throughout the puppy raising journey. They maintain records for each puppy and can guide you at every stage.

Canine Development Assistant
Canine Development
Canine Development Assistant
Canine Development
Canine Development Assistant
Canine Development
Sr. Manager, Puppy Programs
Recruitment & Outreach
Puppy Programs Manager
Recruitment & Outreach
Outreach & Development Associate
Recruitment & OutreachClick any area to see meeting details and contact information.
Click any area below for full meeting details and contact information.
Currently no area leader — contact the Puppy Department at puppydept@guidedogsofamerica.org or (818) 362-5834
Sierra Booker
1st Saturday of the month at 8:30 am — Training meetings at various locations around Glendora
Contact the Puppy Department: puppydept@guidedogsofamerica.org or (818) 362-5834
Holly & Bob Sjogren
Sierra Booker
1st Thursday of the month at 6:30 pm — Hope View Elementary, 17622 Flintstone Ln, Huntington Beach, CA 92647
Currently no area leader — contact the Puppy Department at puppydept@guidedogsofamerica.org or (818) 362-5834
Victoria Tonge
3rd Sunday of the month at 8:30 am — Training meetings at various locations within IE
Contact the Puppy Department: puppydept@guidedogsofamerica.org or (818) 362-5834
Brian & Nancy Matthews / Dave & Pam McKenzie
Abigail Gertson-Garcia
2nd Tuesday of the month at 6:30 pm — Christ Lutheran Church, 6500 E. Stearns St, Long Beach, CA (Gate Code: 2435 — near 405/605 interchange)
Tammy & Mark New
Sierra Booker
2nd Tuesday of the month, 6:30–8:00 pm — University Community Center, 1 Beech Tree Lane, Irvine, CA
Sheila Treston
Sierra Booker
3rd Sunday of the month at 8:30 am — Training meetings at various locations around Pasadena
Sue Munz & Jude Litzenberger
Victoria Tonge
2nd Saturday of the month, 2:00–3:30 pm — IAM District Lodge, 5150 Kearny Mesa Rd, San Diego, CA 92111
Suzanne & Jeff Breaw / Lexie Dreyfuss
Abigail Gertson-Garcia
2nd Thursday of the month at 7:00 pm — GDA Campus, 13479 Glenoaks Blvd, Sylmar, CA
Bob & Pam English
Sierra Booker
1st Wednesday of the month at 6:30 pm — GDA campus, 13479 Glenoaks Blvd, Sylmar, CA
Diana Janke
Victoria Tonge
4th Thursday of the month, 6:30–8:00 pm — Crestview Elementary School, 900 Crosby Ave, Simi Valley, CA 93065
Mike & Leslie Adams
Victoria Tonge
2nd or 3rd Sunday — Location TBD, check the Temecula Facebook group for dates and location
Becky & Mark Robelotto / Tracey & Greg Yoshida
Abigail Gertson-Garcia
3rd Tuesday of the month at 6:30 pm — Steven A. Cohen Military Family Clinic, 20800 Madrona Ave Suite C-100, Torrance, CA 90503
Debbie Prince
Victoria Tonge
3rd Monday of the month, 7:00–8:30 pm — Freedom Center @ Freedom Park, 515 Eubanks St, Camarillo, CA
Alysoun Higgins & Sheila Pappas
Abigail Gertson-Garcia
1st Wednesday of the month, 6:30–8:00 pm — Joslyn Park Auditorium, 633 Kensington Rd, Santa Monica, CA
Interactive map of all 14 area group meeting locations across Southern California. Click any pin for group details.
Advanced training topics to work on after completing Puppy Kindergarten. Only begin these when directed by your Area Leader or at a Skills class.
Tap any topic below to expand the full instructions.
At the handler's left side, dog's shoulders aligned with the handler's left leg, facing the same direction as the handler from nose to tail.
Notify Canine Development whenever your puppy is being watched by someone else. Submission is required for every sitter stay.
Canine Development Assistant

Canine Development Assistant
Canine DevelopmentMy name is Abigail Gertson-Garcia. I was a puppy raiser and area leader for Guide Dogs for the Blind in Utah and raised 3 puppies who all graduated as working service dogs. After studying social work at Utah State University, I became a Registered Behavior Technician. I primarily worked with kids with autism, helping them and their families develop and implement behavior modification plans. Later I worked at various boarding and training kennels for people's personal dogs. I then began working at GDA|TLC as a Canine Development Assistant.
Canine Development Assistant

Canine Development Assistant
Canine DevelopmentMy name is Vikki and my love for animals started as a young child growing up in Buffalo, NY. I attended youth programs focused on farm animal husbandry, as well as caring for multiple animals in my household. I started training dogs in the early/mid 2000's during college in Chicago, IL, where I worked for several "training forward" pet care companies.
After a short hiatus and move to Los Angeles, I started training dogs once again. I also volunteered in multiple shelters located in Las Vegas and Los Angeles, helping train the dogs in their care. I have over 5+ years of dog training experience and currently hold a CPDT-KA certification.
Canine Development Assistant

Canine Development Assistant
Canine DevelopmentI've been passionate about puppy raising since 2016, when I began my journey as a puppy raiser for Guide Dogs for the Blind. Over the years, I've had the privilege of raising seven puppies — six of whom graduated as service dogs. My career-change lab, Goodwin, came home to be my forever pet.
In college I served as an area leader for my region. As an area leader, I discovered how much I enjoy mentoring and supporting fellow puppy raisers. That experience inspired me to pursue a career in the service dog field. I earned my degree in Animal Science with a minor in Agricultural Economics from Texas A&M University, where I focused my studies on animal behavior.
After graduation, I moved from Texas to California to join GDA|TLC as a Canine Development Assistant. I'm excited to continue following my passion while contributing to GDA|TLC's mission of enhancing lives through service dogs.
Sr. Manager, Puppy Programs

Sr. Manager, Puppy Programs
Recruitment & OutreachI have always had a passion for animals; whether it was dogs, horses, snakes, or birds — I was fascinated with them all! My love for animals led me to raise guide dog puppies with Guide Dogs for the Blind throughout high school and college. During that time, I raised six puppies — four becoming guides and one becoming a breeder.
After graduating from Texas Tech University with my Bachelor of Science in Animal Science, I worked at a summer camp and retreat center as their Day Camp Director and Program Specialist, where I found my love for connecting others to the outdoors. I am also currently in the process of getting my American Sign Language Level 1 Interpreting certification. I am motivated and energized at the opportunity to assist in GDA | TLC's extraordinary mission.
As the Senior Puppy Program Manager, my role focuses on the recruitment and retention of puppy raisers, ensuring that our community continues to thrive and grow. I'm dedicated to finding new ways to enhance and support the puppy raising experience. This includes onboarding new raisers, guiding them through their initial steps, and coordinating the much-anticipated "puppy go home" day. My goal is to foster a strong, engaged community that feels supported every step of the way.
Puppy Programs Manager

Puppy Programs Manager
Recruitment & OutreachAs a child, I spent hours up in a tree with a notepad, pretending to be Jane Goodall, captivated by nature. In high school, volunteering with the Special Olympics sparked my passion for working with special populations, which led me to earn a degree in Music Therapy. After years of working with diverse populations, I left to raise a family and rediscovered my love for animals while sharing the wonders of nature with my children.
Nearly 20 years ago, I visited Guide Dogs of America with my children on a homeschool tour and left, knowing in my heart that I would one day return to raise a puppy. That dream became a reality in 2021 when I brought home my first puppy in training. As I've grown more involved in the program, Jane Goodall's words often echo within me: "This is where I belong. This is what I came into this world to do."
As Puppy Program Manager, my mission is to support and guide our puppy raisers through every step of their journey — from deciding to raise a puppy to the moment that puppy is placed in their arms. My goal is to ensure every raiser feels supported, connected, and empowered as they nurture puppies who will make a lasting impact.
Outreach & Development Associate

Outreach & Development Associate
Recruitment & OutreachDue to my sight loss, I am a retired International Association of Machinists Union member — the very union that founded GDA | TLC in 1948. I earned an associate degree in Business Management and was employed on the Fort Novosel, AL (formerly Fort Rucker) military contract as an HR liaison and Airfield Confidential Executive Secretary.
I held many positions within my IAM Local and District: District Communicator with 18 Locals where I designed websites; Women's Committee Chairwoman; Legislative Chairwoman; and many other positions.
I lost sight in both eyes without warning overnight due to Diabetic Retinopathy. Having worked as a GDA | TLC volunteer for 10 years as an organizer of fundraising events before losing my sight — and never having seen a GDA | TLC guide team in person — I never thought I would be a recipient. I was the recipient of the GDA | TLC Gift of Sight Award in 2017. I feel that I have the ultimate "Gift of Sight" through 4 paws: my guide dog Delilah.
I am excited to be working at GDA | TLC as the Puppy Department Outreach Development Associate, where I bring real life experience to help people understand the importance of Puppy Raising.
Submit a reservation request for the GDA | TLC kennel. Reservations required for all stays.
Completed by the puppy sitter after each stay. Required for every sitter arrangement.
Answers to common questions from GDA | TLC puppy raisers.
Main Number: (818) 362-5834
24-hour Emergency: (818) 822-7703
Kennel / Boarding: (818) 833-6448
Email: puppydept@guidedogsofamerica.org
Call the 24-hour emergency line at (818) 822-7703 immediately. If needed, take your puppy to the nearest emergency vet clinic. Document all symptoms. Outside vet care requires pre-approval for reimbursement — contact Canine Development as soon as possible.
Contact your Canine Development team member immediately at (818) 362-5834 or puppydept@guidedogsofamerica.org. Your CD trainer will give you specific guidance for your puppy.
In the meantime: keep your puppy away from intact male dogs at all times, do not take her to public dog areas (parks, pet stores, classes), keep her on leash and closely supervised at all times outdoors, and use doggie diapers/bloomers to keep your home clean. Heat cycles typically last 2–4 weeks. Your puppy should not attend area meetings or Skills classes until the heat cycle is completely over and your CD trainer has cleared her to return.
Reservations are required. Email puppydept@guidedogsofamerica.org or call (818) 833-6448. The kennel is open 10:00 a.m.–7:00 p.m., seven days a week (closed holidays). Bring a Dog Drop Off Form.
The kennel is open for pick-up and drop-off from 10:00 a.m. to 7:00 p.m., seven days a week. Closed on holidays. Reservations are required.
If you are having difficulties, contact your local Canine Development team member. CD maintains records for each puppy and can guide you in the right direction. Also talk to your Area Leader — they want to set you and your puppy up for success. Each puppy is an individual and training is never "one size fits all." Don't hesitate to reach out!
Reinforce all the training from Puppy K in new environments. Keep your puppy's best interest in mind — slow and steady wins the race. Your CD trainer and area leader can suggest skills to practice and appropriate locations. You'll also be encouraged to participate in monthly meetings and training outings.
Paw Pad exercises reinforce the "heel" position and introduce duration (holding a position). It teaches impulse control and quickly initiates the connection between dog and handler. You can use the paw pad almost anywhere. Remember: if the environment is too stimulating, get more distance so your puppy can succeed.
No. When out and about, we can't know for certain when other dogs are going to be friendly. What may seem like a harmless greeting can quickly turn unsafe. It is also important that puppies in training remain focused on the handler rather than on other dogs or animals.
GDA | TLC has 14 area groups across Southern California. Based on your location and scheduling preference, you choose which group to join. Getting to know your local group is important — they can assist when you need a puppy sitter or want to arrange training outings. Many raisers say they continue raising puppies specifically because of the community they've developed!
All forms and reporting tools for GDA | TLC puppy raisers.
Monthly kennel visits are encouraged so puppies can familiarize themselves with the GDA campus. Reservations required.
Or email boarding@guidedogsofamerica.org
Required at every kennel stay. Download, complete in advance, and bring to campus.
⬇ Download PDFAfter arranging for your puppy to be watched by someone, notify GDA | TLC using this form. Submission is required for every sitter stay.
Required whenever someone watches your puppy — even for a few hours.
Outside vet care requires pre-approval. Once approved, submit with receipts.
⬇ Download FormQuestions? (818) 362-5834
Complete prior to any appointment when requesting vet care during a kennel stay.
⬇ Download PDFCompleted by the puppy sitter after each stay.
Use only the unique link sent to your email on the 29th. Do not use any other link.
Check your inbox on the 29th for your personalized link.
Direct links to every section of the GDA | TLC Puppy Raisers site — ready to copy and paste into emails or messages.